Contact information

5. Contact information

Contact Information

If you have any questions, inquiries, concerns, or support requests regarding our website bycinder.com or your order, please reach out to our team using the details provided below:

* Brand Name: By Cinder
* Legal Entity Name: SCL Digitals Marketing LLC
* EIN: 42-2596386
* Registered Address: 4705 Summer Ave NE, Albuquerque, NM 87110, United States
* Customer Support Email: help@bycinder.com
* Billing Descriptor: bycinder (This is the text name that will appear on your bank or credit card statement for purchases made on our site)

Customer Support Hours:
Our email support team reviews inquiries Monday through Friday. We strive to respond to all customer emails within 24 to 48 business hours.